Frequently Asked Questions
Our goal is to be as accessible as possible for our customers. By launching as an online only bookstore, we hope to bring an indie-bookstore experience to readers across Canada. We carry new, bargain, and pre-loved books, which provides our customers with various options and price ranges.
On top of that, our goal is champion diverse authors and stories, and make decisions with this in mind. Representation is incredibly crucial in creating a bright and intentional future, and we want to be a part of that story.
We love this question!
New Books: These are books that are newly printed and are straight from the publisher and distribution center. They've only been on our shelves and are in excellent condition.
Bargain Books: These books have never been read before however, they may have some dings and dents and are sold at a discounted price. Most bargain books will have a black line or dot somewhere along the edges of the book.
Pre-Loved Books: These are used books. They have been read by others and will reflect that in the condition of the books. Some are in "like new condition" and others are in decent condition with "visible wear and tear."
Please see our Return and Refund Policy
We want to make sure you have the best experience possible, so if there are any questions or concerns, please contact us (info@thebookarchive.ca) and we will see what we can do for you.
The short answer is yes!
Please see our Donation Program to find more details.
Great question! Please see our Shipping Policy.